Accessibility Statement
Who We Are
We are GAME OVER LONDON, part of Topsy Turvy World PLC and the Happiness Corp Group. We’re committed to making our venue, games, and website as accessible as possible. If you have any questions about accessibility or require assistance before your visit, please contact us using the details below. In this statement, “we” or “us” refers to GAME OVER LONDON (Topsy Turvy World).
Our Commitment to Accessibility
We aim to ensure that everyone, including guests with disabilities or specific access needs, can enjoy our escape room experiences. We continue to review our venue and services to improve accessibility wherever possible.
Physical Accessibility at Our Venue
Our venue offers step-free access, but only during specific time slots due to building layout and safety requirements. This access must be requested in advance so we can ensure the route is available and properly prepared for your arrival.
Additional information:
- Some of our rooms have limited space or specific physical elements. - Certain effects (sound, lighting, or atmosphere) may not be suitable for all guests. - Because each room is different, some may be more accessible than others. We strongly recommend contacting us before booking so we can advise which rooms and time slots best meet your needs.
During Your Visit
While we cannot offer extended game briefings or customised game timings, our staff will always: - Provide clear and standardised safety instructions - Offer assistance with room entry and exit where needed - Help guide you through the venue’s accessible pathways - Answer questions about room suitability prior to your booking We encourage all guests with access needs to reach out in advance so we can prepare accordingly.
Website Accessibility
We’re working to make our website accessible and easy to use for all visitors. Measures include: - Clear and readable content - Responsive design across devices - Logical navigation structure - Regular updates to improve usability If you experience any difficulty accessing information online, please let us know so we can address it promptly.
Feedback and Improvements
We welcome your feedback on accessibility at our venue or on our website. Your comments help us improve and provide a better experience for all our guests.
Contact Us
If you have any questions or concerns regarding how we handle accessibility, please contact us at: